1. Your reservation
All offers and reservations are subject to availability. The party leader must be at least 18 years of age. When the owner issues a written confirmation to you, this signifies that the owner has entered into a contract with you; this contract is subject to these conditions.
The owner has the right to refuse any booking prior to the issue of your written confirmation, if the owner does this, the owner will tell you in writing and promptly refund any monies paid. When you receive your confirmation, the details must be checked carefully, if anything is not correct you should notify the owner immediately.
A deposit is payable within one week of your reservation being confirmed, this deposit is non-refundable. The full payment must be made no later than 6 weeks prior to the commencement of you holiday. If a reservation is made less than 6 weeks prior to your arrival date, full payment is required to confirm your reservation.
Payment should be made by one of the methods shown on the reservation confirmation form. If the payment is not paid on the appropriate date, The owner is entitled to assume that you wish to cancel your booking. In this case the owner is entitled to keep all deposits paid or due at that date.
3. Changes or cancellations
The owner does not expect to have to make any changes to your confirmed booking, except in circumstances beyond the control of the owner. EG fire, flood etc. In these circumstances all monies paid (including deposit) shall be returned to you. However the owner shall not be liable for any compensation, expenses or other sums of any description.
If you need to change the dates of your holiday and it is more than 6 weeks prior to arrival, subject to availability, a fee of £50 will be charged plus any increase in the weekly rental price.
If the reservation is within six weeks and is to be changed for a week more than six weeks away a cancellation fee shall be charged as shown in the table below, unless we can resell the week.
If you have to, or you wish to cancel your booking, the party leader must phone the owner as soon as possible and confirm it in writing within 7 days.
The following cancellation fees shall be payable in most circumstances:
|Number of weeks before arrival date that notification of cancellation is received||
Amount payable by you
|More than 6 weeks||Full deposit|
|5-6 weeks||50% of the total cost of the holiday|
|3-4 weeks||75% of the total cost of the holiday|
|1-2 weeks||100% of the total cost of the holiday|
4. The property
You can arrive at the property after 4pm on the start date of your holiday rental and you must vacate the property by 10.00am on the last day.
You and all members of your holiday rental party agree both to keep the property clean and tidy and to leave the property in a similar condition as you found it upon arrival.
You and all members of your party agree not to use the property for any commercial purpose including subletting or allowing anyone to occupy (overnight) it who has not previously been accepted by the Owner.
Pets are not allowed in or around the property.
Smoking is not permitted in the property.
7. Number of persons occupying the property
The Old Farmhouse can cater for up to 6 persons + infant in a travel cot.
You must not allow more people to occupy the property than stated in your reservation confirmation form without prior agreement with the owner.
Breach of any of these conditions shall be treated as a cancellation by you. No refund shall be made and the Owner shall not be liable for any costs or expenses arising as a result of these situations.
8. Good Housekeeping Deposit
Payment of your "Good Housekeeping Deposit" is required along with the payment/balance payment of your holiday.
You are responsible for the actual cost of any breakages or damage in or to the property – along with any additional costs that may result, which are caused by you and/or any member of your holiday rental party, the Owner can require payment from you to cover such costs.
These can be deducted from your Good Housekeeping Deposit which will be held by the owner from you until the end of your holiday rental. Your deposit, less any costs applicable, will be returned to you within 7 working days of your departure. The amount of this deposit is £150 per holiday rental.
You must allow the owner and any representative of the owner (including workmen) access to the property at any reasonable time during your occupation of the property (except in the case of emergency or where the problem needs remedying quickly and you cannot be contacted in time – in these situations the Owner is entitled to enter the property at any time without giving you prior notice).